Introduction
PitCore presents enterprise Casino Management System information for licensed casino operators and authorized business stakeholders. This website does not provide consumer gambling services, wagering, gaming accounts, payment processing, or online product purchases.
This notice applies to personal information handled through or in connection with the public website. It does not describe personal information processed by a deployed PitCore product, a customer environment, or under a separate commercial agreement.
Who is responsible for the website
The organization responsible for this website must be identified before this notice is approved:
- [LEGAL ENTITY NAME TO BE CONFIRMED]
- [REGISTERED ADDRESS TO BE CONFIRMED]
- Trading name: PitCore, subject to legal confirmation
The applicable privacy-controller or equivalent legal role depends on the organization, processing activity, and governing law. That role has not yet been confirmed.
Scope of this notice
This draft covers visits to www.pitcore.io, use of the Request Demo interface, and general inquiries initiated through the Contact page. It does not apply to third-party websites or to customer, employee, player, operational, or product data processed outside the public website.
Information visitors may provide
The Request Demo form currently asks for full name, job title, company or operating group, country or jurisdiction, business email, number of properties, and a primary area of interest.
Visitors may optionally provide property names, phone number, additional areas of interest, and additional context. Visitors should not include sensitive personal information, player or employee information, financial-account data, credentials, security-critical details, or confidential casino-operational information.
Information collected automatically
The application repository does not define analytics or behavioral-tracking collection. Website hosting and network infrastructure may nevertheless process technical request information needed to deliver and protect the site, potentially including IP address, request time, browser or device information, requested URL, response status, and security events.
The exact server-log fields, purposes, access controls, and retention require confirmation from Railway and PitCore technical operations.
Request Demo and Contact inquiries
Request Demo
The form performs client-side and server-side validation and includes passive abuse controls. Production delivery is disabled by default. When delivery is disabled, the website states that the information has not been sent and does not present a successful submission.
Code for transactional email delivery through Resend exists behind an explicit feature flag, but the provider must not be treated as active unless deployment configuration and operational approval confirm activation.
Contact
The Contact page does not contain a website contact form. Its general-inquiry action opens the visitor’s email application using a native email link. Any message is then handled by the visitor’s and recipient’s email services, not submitted through a PitCore website form.
Purposes for using personal information
If inquiry delivery is activated, personal information may be used to assess and respond to a demonstration or business inquiry, prepare an appropriate product discussion, maintain necessary business records, protect the website from misuse, diagnose technical problems, and meet applicable legal obligations.
Final purposes, internal recipients, operational ownership, and any follow-up process require approval before production submission is enabled.
Possible legal bases — jurisdiction-dependent
The legal basis for processing depends on applicable law and the circumstances. Possible bases may include taking steps requested before entering a business relationship, legitimate business interests balanced against individual rights, consent where specifically requested, and compliance with legal obligations.
This paragraph does not state that any named legal regime applies. Counsel must confirm applicable laws, documented legal bases, and whether consent or additional notices are required.
Data minimisation
PitCore intends the public inquiry channels to collect only business contact and evaluation context reasonably needed for the inquiry. Required and optional form fields are identified in the interface. Visitors should avoid providing information unrelated to the business inquiry or information that belongs in an approved secure channel.
Cookies and similar technologies
Repository inspection has not identified application code that intentionally sets cookies, local storage, or session storage. No cookie-consent interface is currently present.
Infrastructure or future services could change this behavior. Exact cookie and technical-storage behavior must be verified before approval: [COOKIE AND SIMILAR TECHNOLOGY USE TO BE CONFIRMED].
Analytics and monitoring
No active analytics, advertising pixel, behavioral-profiling, or client-side monitoring tool has been identified in the repository. Hosting-level operational logs may exist as described above.
Any future analytics or monitoring must be reviewed for notice, consent, configuration, retention, and transfer requirements before activation.
Service providers and recipients
The website is hosted through Railway. Exact infrastructure providers, internal recipients, support access, and other subprocessors have not been approved for disclosure.
[THIRD-PARTY SERVICE PROVIDERS TO BE CONFIRMED]
If Request Demo delivery is activated, approved internal recipients and the transactional email arrangement must be documented before this section is finalized.
International transfers
Website hosting, email delivery, support, and inquiry handling may involve processing in more than one country. No processing region or transfer mechanism is confirmed by this draft.
[HOSTING AND PROCESSING LOCATIONS TO BE CONFIRMED]
Counsel must determine whether transfer notices, safeguards, or contractual measures are required.
Data retention
Personal information should be retained only for an approved business or legal purpose and deleted or anonymized when it is no longer required, subject to applicable legal obligations and properly documented exceptions.
[RETENTION PERIOD TO BE CONFIRMED]
Retention for inquiry records, server logs, abuse-control data, email systems, backups, and deletion workflows must be documented separately.
Information security
PitCore intends to use administrative, organizational, and technical measures appropriate to the confirmed website processing. The exact controls, hosting protections, access arrangements, incident response, and supplier assurances require security review.
No method of transmission or storage can be guaranteed completely secure. This notice does not promise encryption standards, certifications, uninterrupted availability, or prevention of every security incident.
Individual privacy rights
Depending on applicable law and the circumstances, an individual may have rights to request access, correction, deletion, restriction, objection, or portability of personal information; to withdraw consent where processing relies on consent; and to complain to a regulatory authority.
These rights are not universal and may be limited by legal conditions, exemptions, identity-verification requirements, and the rights of others. This draft does not state that GDPR, UK GDPR, CCPA, CPRA, Lebanese law, or another specific regime applies.
Exercising privacy rights
Requests should be directed to [PRIVACY CONTACT EMAIL TO BE CONFIRMED]. PitCore may need sufficient information to identify the relevant record, confirm identity and authority, prevent unauthorized disclosure, and understand the request.
Applicable response procedures, time limits, authorized agents, appeals, and permitted refusals must be confirmed by counsel for each relevant jurisdiction.
Complaints to regulatory authorities
Where applicable law provides this right, individuals may complain to the privacy or data-protection authority responsible for their location or the relevant processing. The applicable regulator and any required contact details remain to be confirmed.
Children
The website is a business-to-business resource for licensed casino operators and authorized enterprise stakeholders. It is not directed to children and does not intentionally offer consumer services or public user accounts.
If PitCore learns that information about a child was submitted through a public inquiry channel, the appropriate response and deletion process will depend on applicable law and verified circumstances.
Third-party links
The website may link to services outside PitCore’s control, including a visitor’s email service when using an email link. Those services have their own privacy practices. Visitors should review the relevant notices before providing information.
Changes to this Privacy Notice
This notice may be updated to reflect approved legal, operational, or technical changes. Material changes should be reviewed before publication, and the effective and last-updated dates should be revised. Earlier versions and notification practices require a legal decision.
Contact details
Privacy requests: [PRIVACY CONTACT EMAIL TO BE CONFIRMED]
Responsible organization: [LEGAL ENTITY NAME TO BE CONFIRMED]
Registered address: [REGISTERED ADDRESS TO BE CONFIRMED]
For general company inquiries, use the PitCore Contact page. General contact channels should not be used to send sensitive or security-critical information.
Effective date and last updated
Effective date: [EFFECTIVE DATE TO BE CONFIRMED]
Last updated: [LAST UPDATED DATE TO BE CONFIRMED]
This draft must remain marked as pending legal approval until the placeholders and review checklist have been resolved.